UnisonWaveRyane Bohm
Senior Director, Product Marketing
Salesforce
Discover how a more than $2.1B travel tech leader launched its customer service AI agent in just 12 days. Learn how Headless 360 takes agents beyond the browser to any surface.
Learn to use API-first architecture and MCP tools to deploy omnipresent AI agents beyond traditional browser constraints.
Combine declarative flows with custom code to build enterprise agents once and scale them across any channel.
Blueprint the 12-day framework a $2.1B+ leader used to cut case handle times and boost customer satisfaction.
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Beginner
Thursday • 9:30 AM – 10:10 AM
10 Productivity Hacks with Slackbot and Salesforce
Breakout • Beginner
Wednesday • 12:30 PM – 1:10 PM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM
2 keys to Unlock Trusted AI with Context-Rich Data
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM