Datasite: From Early Adopter to Agentforce Innovator

Hear how Datasite evolved from an early Agentforce adopter into an AI innovator, scaling agents, embracing new AI capabilities, and sharing lessons for enterprise AI transformation.

Tuesday·1:30 PM – 1:50 PMMoscone North, LL, Campground, Industry Pavilion View on Salesforce

Madison HoffmanSenior Manager, Business ConsultantSalesforce Kristi ScottVP, Client and Service EnablementDatasite GRANT ROBERSONSr Salesforce AdministratorDatasite

Administrator Service Agentforce Data 360 Agentic AI Campground Moscone North

Learning Objectives

Learn how trusted knowledge and a clear understanding of customer intent create the foundation for an effective AI agent.

Understand how Agentforce Script and deterministic logic can improve agent precision, case deflection, and customer satisfaction.

Discover how to turn a successful pilot into a repeatable model for selecting, launching, and scaling new agent use cases.

Schedule

Tuesday, September 15

1:30 PM – 1:50 PM(20 min) Moscone North, LL, Campground, Industry Pavilion

Datasite: From Early Adopter to Agentforce Innovator

Learning Objectives

Schedule

Speakers (3)

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